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TRAINING

Whether you need to get up and running in the shortest practical time-frame or you just need a quick refresher on an area of COSTAR that is new to you, we are ready to teach.

Because your training requirements and your availability are always changing, we can help you out with remote training using real-time computer to computer connection or have one of our trainers visit onsite. 

Our trainers are not only knowledgeable in COSTAR but have real industry experience and will take the time to listen to you and make sure that your training suits your business.

SOFTWARE SUPPORT

We’re Here To Help You!

Microhouse provides a complete support network for your COSTAR system. Our National Support Team will provide both technical and end-user support for COSTAR from 06:00am to 7:00pm Monday to Friday.

When you call us, you will speak to real people and we will do our best to resolve your issue on the first call. Our average return time is under 30 minutes, so, unlike some support desks, you won’t be waiting for days just to hear back that someone is looking into it.

With our Self-service Support Portal you are easily able to log and trace the progress of any of your support calls as well as access a variety of Knowledge Base articles, How-To’s and more.

The service is beyond what you would expect from a Software Company, questions are answered quickly with well thought out & easily understood language. Issues are dealt with in a no fuss manner. I have been using the product for 4 years now and have asked hundreds of questions – nothing has ever been too much of an issue. The service is so personalised and all staff do their very most to help. I honestly could not ask for more out of the product and service.

Torque Tyres & Trailer Spares Mackay

CONSULTING

Let MICROHOUSE be of assistance if your IT process or implementations are consuming your valuable time and money due to repetitive issues.

We assist our clients to migrate from legacy systems to distributed business systems to meet their ever-changing business requirements and to reduce the overall cost impact of technological changes.

We enable Enterprises to achieve success with high quality, better efficiency and greater productivity in their IT processes and implementations.

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